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Cancellation & Participation Policy

At Fantasy MasterCrick, we aim to provide a seamless and enjoyable experience for all cricket enthusiasts. This policy outlines the approach we take in handling participation changes, cancellations, and adjustments to ensure fairness and clarity for all users.

1. User-Initiated Cancellations

Before Match Start: You can modify or cancel your participation in a contest before the match begins, as long as the modification window (displayed on the contest page) is open. Adjustments made during this time are reflected immediately in your account.

After Match Start: Once a match has started, cancellations or changes are no longer possible, as the gameplay involves live scoring and real-time activities.

2. Platform-Initiated Cancellations

  • Insufficient Participation: If a contest doesn’t meet the required number of participants, Fantasy MasterCrick reserves the right to cancel it. All registered participants will be notified of the cancellation.
  • Technical Issues: In the event of technical disruptions or unforeseen circumstances, affected contests may be canceled. Users will be informed promptly, and necessary steps will be taken to ensure a smooth experience moving forward.
  • Rule Violations: If a contest is canceled due to violations of fair play rules, any related actions will be addressed as per platform guidelines.

3. Participation Adjustments

Eligibility for Adjustments: Adjustments to your participation may be allowed under specific circumstances, such as:

  • Matches canceled by Fantasy MasterCrick.
  • Changes made before the match begins.
  • Platform errors impacting gameplay or team selection.

Adjustment Process: Changes to your participation are reflected within your account and can be used for upcoming matches or activities.

Non-Adjustable Situations: Adjustments are not allowed in the following cases:

  • Disqualification due to fair play violations.
  • Outcomes influenced by live match events.
  • Requests made after the match has started or concluded.

4. Participation Rules and Fair Play

Maintaining Integrity: By participating in contests, you agree to adhere to the platform's rules and guidelines. This ensures a fair and competitive environment for all users.

Platform Monitoring: Fantasy MasterCrick actively monitors gameplay to detect and address any irregularities. Users found violating fair play policies may face account restrictions.

5. Requesting Support for Participation Issues

Contact Support: For any concerns related to participation or adjustments, please reach out to our support team at [email protected] with your account details and relevant match information.

Review Process: Our team will carefully review your request and respond within 24-48 hours with the necessary resolution.

6. Policy Updates

Fantasy MasterCrick reserves the right to update this Participation Policy as needed. We encourage users to review the policy regularly to stay informed of any changes.

7. Contact Us

For any questions or additional support regarding this policy, feel free to contact us at [email protected].